Update your REDCap User Account Profile with the new NHG Health Email Address

What this is about

• The NHG Email Harmonisation Exercise is part of NHG Health’s re-branding initiative and will consolidate all NHG entities under a single Email Domain name.

• See NHG Group CIO Office’s FAQ document (NHG Intranet access required) for details.

How this impacts you

• The NHG-REDCap System uses your NHG Email Address for important Project Notifications, especially for Projects on the REDCap Production Server.

• Hence it is important to ensure your Email Address is accurate and updated in the REDCap User Account Profile(s).

What you need to do

• All NHG-REDCap Users must personally login to your REDCap User Account(s) (ie: Staging Server & Production Server where applicable) and update the registered email address in the REDCap User Account Profile.

• We recommend you download the Step-by-Step Guide and follow the instructions to update your REDCap Account Profile(s).

Step-by-Step Guide

• Download here: User Guide to updating your REDCap Account Profile (v2) (NHG Intranet access required)

Enquiries

• Please contact the REDCap Administrator at nhggroup.redcap@nhghealth.com.sg for any queries.

_{Updated 5 May 2026}