NHG ADID Assistance

Getting Assistance with NHG-ADIDs

The NHG REDCap system uses the NHG Active Directory ID (ADID) for login authentication.

• NHG-REDCap Users must ensure that their NHG-ADID is current and valid for use and has not been disabled, locked or its password expired.

• Users cannot use the REDCap Password reset function found on the REDCap Login page to reset their NHG-ADID password.

• The NHG REDCap Administrator is unable to assist Users with ADID issues as the management of NHG ADID accounts is under the oversight and control of the NHG ITD Helpdesk.

• Users will need to contact their respective Institution ITD Helpdesk for assistance with their NHG-ADID.

NHG ITD Helpdesk Contact Information