REDCap Production Server closed for Urgent Maintenance from 630pm Thu 13 Nov 2025

What this is about

The NHG-REDCap Production Server will be shut down to facilitate an Urgent Maintenance Activity.

How Users are affected

The Upgrading Exercise will require us to suspend all access to the REDCap Production Server. All REDCap Production Server Project activities will be suspended, including:

• User Login, Data Entry

• New Project Requests, Project Design and Form Amendments

• New Production Server User Account Requests and Account Activation

When will this happen

The NHG-REDCap Production Server will be shut down from 6.30 pm, Thursday 13 Nov 2025 until 10 am, Friday 14 Nov 2025.

What Users need to do

We strongly recommend that all Users, especially REDCap Project Owners (ie Overall NHG PIs / Site-PIs), carefully review the Guides below to understand how the Production Server shutdown could adversely affect their research activities, and the mitigation measures available to minimize any disruptions.

• NHG-REDCap Shutdown Preparation Guides
  Download here (NHG Intranet /HVPN Access required)

Enquiries

Please contact us (nhggroup.redcap@nhghealth.com.sg) for any queries.