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Scam Alert

NHG Health will never ask you over the phone to transfer money, disclose bank log-in details or for your account passwords, PIN or OTP. Call the ScamShield Helpline at 1799 or visit www.scamshield.gov.sg to check if you are unsure.

NHG-REDCap Helpdesk

REDCap User Accounts

Find out how you can request for New User Accounts and re-activate Suspended User Accounts

Last updated 18 August 2026

Request for New REDCap User Accounts

Read the NHG-REDCap System Usage Agreement before submitting your new user account request via the NHG Intranet.

Reactivating Suspended REDCap User Accounts

Find out how to reactivate a suspended NHG-REDCap account. Accounts are auto-suspended after 90 days of inactivity, and a reactivation request must be submitted to regain access.

NHG ADID Assistance

Contact your institution's ITD Helpdesk for help with your NHG Active Directory ID (ADID) login issues on NHG REDCap.